Visitors Guide

Visitors Guide

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

Due to the severity of the H1N1 flu and its potential to spread to patients, children and expectant mothers, we are changing our hospital visitation policy. This policy will be in effect during the height of the flu season, usually lasting until spring, and will be re evaluated at that time.

  1. If you are sick or have a cold, cough or fever, we request that you please come back when you’re feeling better to visit your loved one.
  2. Effective November 2, 2009, visiting hours are limited to age 16 or older during the height of the flu season. Children under the age of 16 will not be allowed in the hospital. This is for the protection of the patients and to help prevent the spread of the flu. Patient safety is our priority.
  3. Each adult visitor must fill out the flu symptom checklist. If you are experiencing any flu like symptom you will not be allowed to visit the units. Again, this is for your protection and our patients. Thank you for your understanding.

Visiting Hours:

  • ICU - Depending on the patient’s condition
  • DOU - 10:00 AM – 8:00 PM
  • MED/SURG - 10:00 AM – 8:00 PM
  • BURN - 10:00 AM - 8:00 PM
  • GERO PSYCH - 12:00 Noon – 2:00 PM and 6:00 PM – 8:00 PM

If you have questions concerning visiting hours or to find the best times to visit your friends and family members feel free to call us at (818) 981-7111.

For more information regarding the flu, contact your health care provider or visit www.flu.gov/. For more information, call 1-800-cdc-info (1-800-232-4636) or Los Angeles County Health Department at 1-888-865-0564.


Debido de la gravedad de la influenza H1N1 y su potencial de propagación a los pacientes, niños y madres embarazadas, estaremos cambiando nuestras polizas de visita del hospital. Esta polizas entrará en vigor durante la temporada de a gripe, polizas que normalmente dura hasta la primavera, y se volverá a evaluar en este momento.

  1. Si usted está enfermo o tiene un resfriado, tos o fiebre, le pedimos que por favor regrese cuando se sienta mejor para visitar a su ser querido.
  2. A partir del 2 de Noviembre 2009, niños menores de 16 años no seran permitidos en el hospital. Esto es para la protección de los pacientes y para ayudar a prevenir la propagación de la gripe. La seguridad del paciente es nuestra prioridad.
  3. Cada Adulto visitante requiere llenar un formulario sobre las sintomas de la influenza, si usted esta experimentando algunas de los sintomas mencionadas en el formulario usted no va ser permitido entrar a las unidades del hospital. De nuevo, esto es solo para su proteccion y la de nuestros pacientes. Gracias por su cooperacion.

Horas de Visita:

  • ICU - Depende de la condicion del paciente
  • DOU - 10:00 AM – 8:00 PM
  • MED SURG - 10:00 AM – 8:00 PM
  • BURN - 10:00 AM - 8:00 PM
  • GERO PSYCH - 12:00 PM – 2:00 PM y 6:00 PM – 8:00 PM

Para obtener más información sobre la gripe, consulte a su médico o visite www.flu.gov/ tambien, llame al 1-800-CDC-INFO (1-800-232-4626) o Los Angeles County Health Department al 1-888-865-0564.